Contact information

AEMO Foods

Telephone:
+44 7301 278212

Address:
AEMO Foods
124 City Road
London
EC1V 2NX
United Kingdom

CUSTOMER SERVICE HOURS

Monday: 9:00am – 6:00pm
Tuesday: 9:00am – 6:00pm
Wednesday: 9:00am – 6:00pm
Thursday: 9:00am – 6:00pm
Friday: 9:00am – 6:00pm
Saturday: 10:00am – 4:00pm
Sunday: Closed

UK Bank Holidays: Opening hours may vary.

RESPONSE TIMES

We aim to respond to customer enquiries within 24 hours during our customer service days.

Messages can be sent at any time. Messages received outside our customer service hours will be reviewed when our team is next available.

ORDER ENQUIRIES

If you're contacting us about an existing order, please include:

Your full name
Order number
Email address used to place the order
A brief description of your enquiry

This will help us locate your order and assist you more quickly.

GENERAL & PRODUCT ENQUIRIES

For questions about our products, availability, ingredients, pack sizes, delivery or other general enquiries, please contact:

aemofoodsltd@gmail.com

RETURNS & REFUNDS

For a return, damaged item, incorrect item, missing item or refund enquiry, please include your order number and details of the issue.

Where relevant, we may ask you to provide photographs so we can investigate the matter.

Please contact us before sending any product back.

BULK & BUSINESS ENQUIRIES

For bulk purchases or business enquiries, please email:

aemofoodsltd@gmail.com

Please include the products you are interested in and the approximate quantities required.

IMPORTANT

Please do not send passwords, complete payment-card details, card security codes or other sensitive payment information by email or through our contact form.